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As featured on 4Hoteliers, Hotel Online, and Hotel Marketing
Difficult Guests? What You Can Learn From The United Airlines Fiasco
By now, you’ve probably (repeatedly) seen the video of a passenger on a United Airlines flight being dragged off the plane by airport security. While blame can range from the passenger to the airline to the security team, the whole situation could have been avoided...
Hotel Survival In An Airbnb World
Of course you’re concerned about the Airbnb effect on your hotel business - you should be. Home-sharing services are luring a key demographic away from traditional hotels and are vastly changing the hospitality industry. Competition is intensifying as Airbnb continues...